Mihkwapikwaniy Cultural Camp Booking Coordinator (Trainee)

The position of the MCP Booking Coordinator has the responsibility of overseeing any and all guests and inquiries to visit at the camp. Ensuring booking fees are paid in full, planning for events within the camp to accommodate guests if required. It is the booking coordinator’s job to ensure that all guests/ facilitators/ volunteers at the MCP are performing their work in a satisfactory manner and are making the guests feel safe, welcome and pleased. The trainee will work closely with and take direction from the MCP Camp Coordinator with the intention of filling the role of Booking Coordinator after a successful training period.

Responsibilities

Oversee all aspects of the events/ visitor sessions
Resolve guest and employee concerns with respect to occupancy
Maintain accountability for each group hosted by the MCP
Develop an operational budget and monitor cost controls
Assist with audits and provide monthly paperwork
The goal is to create a positive experience for our guests that will become a critical factor in maintaining and strengthening our reputation
Support/ provide guidance to the maintenance staff/ volunteers/ facilitators as needed
Promptly notify handyman on any damages, deficits and disturbances